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Portal de Cliente C4Consulting
  1. Portal de Cliente C4Consulting
  2. Soporte C4Consulting - COMERCIAL CUATRO

Soporte C4Consulting - COMERCIAL CUATRO

¡Te damos la bienvenida! Puedes generar una solicitud para Soporte C4Consulting con las opciones proporcionadas.

  • Usuarios y Cuentas

    Conectividad de red o WiFi, Configurar VPN, Problema de acceso o Credenciales, Solicitar privilegios de administrador, Solicitar una nueva cuenta
  • Puesto de Usuario y Movilidad

    Nueva solicitud de Hardware, Recibe ayuda sobre las TI, Nueva solicitud de Software o Licencias
  • Pedido de HW o SW

    Nueva solicitud de Hardware, Nueva solicitud de Software o Licencias
  • Reportar una incidencia o problema

    Conectividad de red o WiFi, Problema de acceso o Credenciales, Recibe ayuda sobre las TI, Solicitud enviada por correo electrónico
  • Impresoras & Multifunción COMERCIAL CUATRO

    Solicitar privilegios de administrador, Problema de acceso o Credenciales
Con la tecnología de Jira Service Management
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